IT Store and Helpdesk Manager
Hi, I’m Heather Boothman and I have worked at the IT Store since 2012, shortly after the opening. I have been the IT Store Manager since 2013 where we have assisted many students, faculty, and staff with their purchase through support phases with their technology needs. I love working at the IT Store because of our staff and have had the pleasure of working with amazing students over the years and seeing them grow has been very rewarding. I don’t always get to assist students, faculty, and staff when they come in, but when I do, they inspire me. Our campus community has great ideas and are always willing to learn new technology, which makes our workshops and training very interactive. I would love to be able to say that I have fully traded my computer for an iPad, but that hasn’t happened yet. Goals. We all have our own goals that we strive for. We would love to meet you and if we can help meet any of those goals, stop by the IT Store. See you soon.
ITS Help Desk Agent
My name is Alexa DeHart. I have been on the Help Desk since February 2020, but I have worked at the IT Store since 2017. I graduated from Arkansas State with a Bachelor’s in Computer and Information Technology in December 2019. I live in Piggott, AR with my three dogs. My favorite thing about working on the Help Desk is getting to help students that are struggling to use technology utilize it to better their education.
I’m Ally Santos and I am a senior English major here at A-State! I’ve been working at the IT Store since 2018, starting as a student worker and I am now the assistant manager. Working at the IT Store has helped me make friendships and professional relationships that have really helped me feel at home here at A-State. I am super grateful to be able to work at such a fun, important place on campus where I can meet students, faculty and staff, and assist their technological needs to the best of my ability.
Hello! My name is Zach Curtis and I am a senior Computer and Information Technology major at Arkansas State University. I joined the A-State IT Store team in January 2021. I have enjoyed my time here at A-State learning about and researching different types of technology and working at the IT Store has only brought more experience and knowledge. I enjoy working in an environment that allows me to interact with fellow students and assist them with various technological problems.
ITS Helpdesk Agent
Hi, my name is Kelsie McDole. I am a senior Computer and Information Technology major here at A-State. I have worked at the IT Store for about a year. I enjoy helping faculty and students troubleshoot their software issues.
Heyyy! My name is Alayna Harrington and I’m a freshman here at ASU majoring in exercise science. I love working at the campus IT Store because it introduces me to so many new people and introduces me to new technology. I love all things tech and I love getting to help people, so working here has been a great fit for me. I look forward to learning more and getting into new positions to help people with their technology and education.
Hi, my name is Josh Olegario. I am an Electrical Engineering Major here at Arkansas State University. I joined the IT store team in September 2021. I am from Cabot, Ar, where I played basketball for Cabot High school. I enjoy working at the IT store because helping students and faculty gives me such a rewarding feeling, and it makes me feel like my job is actually making a difference.
Hello, my name is Harrison Turner. I am a senior majoring in Computer Information Technology. I joined the IT Store team in August of 2021. I understand how frustrating tech issues can be and being able to assist fellow students to resolve them is rewarding. I enjoy learning new things about IT and how I can use that knowledge to assist others around me.