Customer Satisfaction Survey

Were you greeted when you walked into the store? (required)

Yes

No

Not applicable

Did a store associate offer to help you find what you were looking for? (required)

Yes

No

Not applicable

How knowledgeable was the sales associate that helped you? (required)

1 - Not at all knowledgeable

2

3

4

5 - Very knowledgeable

How effective is the store at resolving customer concerns? (required)

1 - Not at all effective

2

3

4

5 - Extremely effective

How was your overall shopping experience at the store? (required)

1 - Very dissatisfied

2

3

4

5 - Extremely satisfied

How often do you visit the store? (required)

1 - Never

2

3

4

5 - Frequently

Do you own an iPad? (required)

Yes

No

How often do you use your iPad in class? (required)

1 - Never

2

3

4

5 - Frequently

Not applicable

How often do you use your iPad outside of class? (required)

1 - Never

2

3

4

5 - Frequently

Not applicable

Do you use a keyboard case or a Bluetooth keyboard for your iPad? (required)

Keyboard Case

Bluetooth Keyboard

Neither

Not applicable

Do you prefer wired or Bluetooth headphones? (required)

Wired Headphones

Bluetooth Headphones

What product(s) would you like to see in the store?

Do you own a computer? (required)

Yes

No

How often do you use university-owned computers (i.e. Library)? (required)

1 - Never

2

3

4

5 - Frequently

What operating system do you use most frequently? (required)

macOS

Windows

Other

Not applicable

Are you aware of our Safeware coverage options? (required)

Yes

No

Would you like to be notified when we have workshops? If yes, please enter your name and email address below.

Do you know about the Support Services that we offer? (required)

Yes

No

Are you signed up for our text message alerts? (required)

Yes

No

Please give us additional feedback of your overall experience at the store.

Customer Satisfaction Survey

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