Support Center Customer Satisfaction Survey

Request (required)

Installation of campus antivirus programVirus/Malware removalInstallation of campus antivirus program & virus/malware removalWindows set-up on a MacNew system set-upData transferOS recovery servicesOther

Was your problem resolved to your satisfaction? (required)

Yes

No

Was your problem resolved within an adequate timescale? (required)

Yes

No

How do you rate the helpfulness of the support staff? (required)

1 - Extremely low

2

3

4

5 - Extremely high

How would you rate your overall satisfaction level of support you received from the Support Center? (required)

1 - Very poor

2

3

4

5 - Very high

Please give us additional feedback of your overall experience in dealing with the Support Center.

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