Customer Satisfaction Survey Are you an A-State student, faculty, or staff member? (required) Student Faculty Staff Were you greeted when you walked into the store? (required) Yes No Not applicable Did a store associate offer to help you find what you were looking for? (required) Yes No Not applicable How knowledgeable was the sales associate that helped you? (required) 1 - Not at all knowledgeable 2 3 4 5 - Very knowledgeable How effective is the store at resolving customer concerns? (required) 1 - Not at all effective 2 3 4 5 - Extremely effective How was your overall shopping experience at the store? (required) 1 - Very dissatisfied 2 3 4 5 - Extremely satisfied How often do you visit the store? (required) 1 - Never 2 3 4 5 - Frequently What product(s) would you like to see in the store? Do you own an iPad and/or computer? (required) iPad Computer Both Neither How often do you use university-owned computers (i.e. Library)? (required) 1 - Never 2 3 4 5 - Frequently What operating system do you use most frequently? (required) macOS Windows Other Not applicable Are you aware of our Safeware coverage options? (required) Yes No Would you like to be notified when we have workshops? If yes, please enter your name and email address below. Do you know about the Support Services that we offer? (required) Yes No Are you signed up for our text message alerts? (required) Yes No Do you hear/see advertisements for events that the store hosts? If so, how? (required) A-State Student A-State Faculty or Staff Member Daily Digest Email Text Message Facebook Twitter Instagram Flyers Other Not applicable Please select all that apply. How else would you like to be notified of events that the store hosts? Please give us additional feedback of your overall experience at the store. Type the characters (required) This field should be left blank Send Please wait... Powered by Quform (unlicensed)
